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Parcel2Go Enhance Customer Experience with New App

Parcel2Go Enhance Customer Experience with New App

There couldn’t be a better time to bring a brand-spanking new app to the world of home delivery – so kudos to Parcel2Go for striking while the iron is at its hottest.

The sight of delivery drivers hopping out of vans and delivering cardboard boxes to houses on our streets has become an increasingly common site in recent months, with coronavirus restrictions driving a surge in online shopping that even exceeds the demand during the Christmas period.

If your lockdown hobby has become a little cottage industry you might be on the search for local couriers at the best price – that’s where Parcel2Go come in.

What’s New?

  • Multiple parcel-sending options: No need to go slow – you can track and update several orders all from the same interface.
  • Biometric sign in: Use your device’s fingerprint scanner or face-recognition technology to sign in. You can also scan a QR code on your computer to sign in to the app via Magic Link.
  • New and improved order journey: You can set address preferences for returned items, and save details of repeat customers for faster processes.
  • Wallet option for in-store label printing: Use Apple Wallet to scan and print labels in-store on selected services.

What Parcel2Go Had to Say

A spokesperson for Parcel2Go said: “We’ve updated our app with new features that new and existing customers will love. In fact, there’s very little you can’t do with our app that you can do on our website.

“Compare parcel prices and postal rates from the most reliable parcel delivery companies – saving you time, effort and money. And because we work with all of the industry’s biggest and best couriers you still get the widest range of services right at your fingertips.”

The best bit about the new Parcel2Go app? It’s been designed for the customers with users’ feedback specifically driving its innovations.

Adam Harris, Parcel2Go managing director, said: “We’re delighted to launch the ‘new and improved’ Parcel2Go App. We listened to customer feedback every step of the way, and our team has worked hard to design an app that gives users the best possible parcel delivery experience – and the most features and functionality of any parcel comparison app on the market.”

How to Download the Parcel2Go App

The Parcel2Go app is available on both Apple and Android devices.

iPhone users can find it in the App Store, while Google Play is the destination for Android users.

This piece will focus on P2G release of their new app. Please discuss the new features of the app such as fingerprint tech/ face id, wallet, options within the app.

This app is designed to help the process of ordering parcels easy for customers and is an upgrade from their old app.

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